The Public Service Dental Care Plan (DCP) is a private health service plan for federal Public Service employees and their eligible dependants. It covers you for specific dental services and supplies that are not covered under your provincial health care or dental care plan. The purpose of the Dental Care Plan is to provide members and their dependants with coverage, up to certain limits, for expenses for required services and supplies.

The Public Service Dental Care Plan has 5 components:

The complete terms and conditions of your Public Service Dental Care Plan are set out in the Dental Care Plan Rules.

The employee booklet Dental Care Plan (DCP) Public Service of Canada describes your benefits as a plan member. The Great West Life Assurance Company of Canada administers the DCP. Plan members, who do not have access to the Internet, should contact their departmental compensation advisor.

Inquiries and Claims

Inquiries and paper claims should be directed to Great-West Life at the following addresses:

For Canadian residents outside Québec, for the National
Capital Region and members posted outside Canada:

Winnipeg Benefit Payments
PO Box 6025, Station Main
Winnipeg, MB
R3C 3C7

Call Centres:

Toll free line: 1-855-415-4414
(Services in French and English)
Phone: 204-946-1190

TTY line for the deaf or hard of hearing:

Toll free line: 1-800-990-6654
Phone: 204-946-7281

 For Québec residents, other than in the National Capital Region:

Montréal Benefit Payment Office
Place Bonaventure, Suite 5800
800 de la Gauchetière Street West
Montréal, Québec
H5A 1B9

Call Centres:

Toll free line: 1-855-415-4414
(Services in French and English)

TTY line for the deaf or hard of hearing:

Toll free line: 1-800-990-6654
Phone: 204-946-7281

Claims Appeals

Claims Appeals with respect to the "Public Service Dental Care Plan" (Plan Number 55555), should be sent by regular mail, with the pertinent information necessary for the adjudication of the claim to the National Joint Council.

National Joint Council
PO Box 1525, Station "B"
Ottawa, ON K1P 5V2

Practical reminders regarding the Public Service Dental Care Plan