Jointly developed NJC directives provide important benefits to employees and guide many aspects of work in the public service. NJC "products" include:
- The Public Service Health Care Plan administered by the Administration Authority which provides over $974 million in benefits annually to over 1.4 million Canadians (2014)
- A dental plan which reimbursed over $107 million in claims in 2014
- A disability insurance plan which delivered $304.9 million in 2014 in support to affected employees
- A Travel Directive which covers all aspects of employee business travel, including $1.04 billion in travel reimbursements
- An Isolated Posts and Government Housing Directive which helps employees in isolated locations through travel support, rent assistance and $36.3 million in isolated post allowances
- Foreign Services Directives which target $138.5 million in allowances to address the special needs of employees who serve Canada abroad
- Bilingual bonuses, relocation payments, commuting allowances
The National Joint Council also models innovative approaches to dispute resolution, including a unique grievance procedure where employer and union representatives jointly decide whether employees have been fairly treated within the intent of NJC directives.