Jointly developed NJC directives provide important benefits to employees and guide many aspects of work in the public service. NJC "products" include:
- The Public Service Health Care Plan administered by the Administration Authority which provides $1.39 billion in benefits annually to 726,000 members and their dependants (2020);
- A dental plan which reimbursed $104.9 million in dental benefits (NJC part) (2020);
- A disability insurance plan which delivered $391.3 million in support to affected employees (2020);
- A Travel Directive which covers all aspects of employee business travel, including $936.7 million in travel reimbursements (2019-2020);
- An Isolated Posts and Government Housing Directive which helps employees in isolated locations through travel support, rent assistance and $38.6 million in isolated post allowances (2019-2020);
- Foreign Services Directives which target $182.2 million in allowances to address the special needs of employees who serve Canada abroad (2019-2020);
- Bilingual bonuses, relocation payments, commuting allowances.
The National Joint Council also models innovative approaches to dispute resolution, including a unique grievance procedure where employer and union representatives jointly decide whether employees have been fairly treated within the intent of NJC directives.